National Council of Social Service (NCSS)

NCSS is the umbrella body for over 500-member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem.

Corporates are reshaping their volunteering approach, placing a stronger emphasis on regular volunteerism at scale — a central tenet of Project V. For example, Citi (Singapore) and TOUCH Community Services implemented a Volunteer Management structure involving Business Unit (BU) leads managing volunteer recruitment, selection, and deployment. This resulted in higher staff participation across 15 business units with 853 volunteers providing sustained support for 4 TOUCH programmes contributing 2781 volunteer hours.